We aim to ensure that all orders placed by midnight on 11th June are set to be delivered before the commencement of the Eid holidays. However, we wish to inform you that due to the increased volume of orders typically experienced during the Eid season, there may be some delays in delivery by the carrier services, which are beyond our control. Please be advised that any orders placed after the 11th June are scheduled for delivery after the Eid holidays.
You can view all order details by consulting the order confirmation email we have sent you.
If you have an account, you can view all information by going to the “orders” section.
You will receive a shipment confirmation e-mail containing the tracking information supplied by the carrier, which you will need to monitor the delivery.
Within 24 hours of shipment, you will see the first updated information from the courier by clicking on tracking information.
If you have an account, you can also monitor the shipment by viewing the details within the orders section.
If you wish to send a gift, you can choose the gift package option when completing your order. You can also include a personal message which will be printed on a LiuJo gift card.
Gift wraps will be subject to a charge of SAR 75 on all discounted items.
Gift Cards are non-returnable / non-refundable
Timing may slightly change in certain periods of the year or due to causes of force majeure.
During delivery we're doing our best to keep you safe with delivery that minimizes human contact.
Please note: with this option, you acknowledge and agree that Liujo has no liability for any loss or damage to your order upon its delivery. For more information, visit Terms & Conditions.
|
Order Limit |
Price SR |
Delivery Time |
|
Orders value more than 500 SR |
Free |
3-4 Working Days |
|
Orders value less than 500 SR |
50 SAR |
3-4 Working Days |
We are currently shipping to all cities of Saudi Arabia with 3-4 working days. However, delivery to certain cities may be delayed during the Pandemic.
Once you complete your order, you will receive an email with all the information related to shipment against your order. Delivery for orders value above 500 SR are completely FREE, while for orders value below 500 SR are subject to a charge of 50 SR only. All delivery times are expressed in days / weekdays. Orders will be sent upon receipt of payment, provided that the payment is confirmed and that we have stock on hand. Stock problems could cause delays in delivery time and cancellations.
In case of any unavailability of the stock at the time of the request, we shall be delighted to entertain every inquiry of yours in no more than 48 hours time period.
All deliveries in Saudi Arabia are to be completed within 3-4 working days. Once we receive your order we make all attempts to deliver the item in the shortest possible time, however, it might take longer than expected in some far to reach areas, small towns or rural areas, due to weaker logistics connectivity that is beyond our control. We shall appreciate your kind patience under such circumstances and in the mean time we shall stay connected with you for all information regarding your order.
These delivery times are approximated, and delays can occur due to problems with the parcel company.
During any special promotions or Sale period, the delivery could suffer delays up to 10 working days.
Important Notice Regarding Mobile Number Accuracy
The mobile number provided in the shipping and pickup details is a critical part of your order. It is used to confirm delivery, coordinate pickup, and handle any exceptions such as product unavailability or delivery issues.
By placing an order, the customer confirms that the mobile number entered is accurate and reachable.
We are not responsible for failed deliveries, delays, or delivery to the wrong recipient due to incorrect or unreachable contact information. If the mobile number is incorrect, this may result in the order being delivered to the wrong person, with no way for us to confirm or reverse the delivery. In such cases, we will not be liable for any resulting loss or dissatisfaction.
Please ensure your contact information is correct before completing your order.