Orders and Shipments
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We aim to ensure that all orders placed by midnight on 11th June are set to be delivered before the commencement of the Eid holidays. However, we wish to inform you that due to the increased volume of orders typically experienced during the Eid season, there may be some delays in delivery by the carrier services, which are beyond our control. Please be advised that any orders placed after the 11th June are scheduled for delivery after the Eid holidays.
You can view all order details by consulting the order confirmation email we have sent you.
If you have an account, you can view all information by going to the “orders” section.
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You will receive a shipment confirmation e-mail containing the tracking information supplied by the carrier, which you will need to monitor the delivery.
Within 24 hours of shipment, you will see the first updated information from the courier by clicking on tracking information.
If you have an account, you can also monitor the shipment by viewing the details within the orders section.
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If you wish to send a gift, you can choose the gift package option when completing your order. You can also include a personal message which will be printed on a LiuJo gift card.
Gift wraps will be subject to a charge of SAR 75 on all discounted items.
Gift Cards are non-returnable / non-refundable
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Timing may slightly change in certain periods of the year or due to causes of force majeure.
During delivery we're doing our best to keep you safe with delivery that minimizes human contact.
Please note: with this option, you acknowledge and agree that Liujo has no liability for any loss or damage to your order upon its delivery. For more information, visit Terms & Conditions.
Order Limit
Price SR
Delivery Time
Orders value more than 500 SR
Free
3-4 Working Days
Orders value less than 500 SR
50 SAR
3-4 Working Days
We are currently shipping to all cities of Saudi Arabia with 3-4 working days. However, delivery to certain cities may be delayed during the Pandemic.
Once you complete your order, you will receive an email with all the information related to shipment against your order. Delivery for orders value above 500 SR are completely FREE, while for orders value below 500 SR are subject to a charge of 50 SR only. All delivery times are expressed in days / weekdays. Orders will be sent upon receipt of payment, provided that the payment is confirmed and that we have stock on hand. Stock problems could cause delays in delivery time and cancellations.
In case of any unavailability of the stock at the time of the request, we shall be delighted to entertain every inquiry of yours in no more than 48 hours time period.
All deliveries in Saudi Arabia are to be completed within 3-4 working days. Once we receive your order we make all attempts to deliver the item in the shortest possible time, however, it might take longer than expected in some far to reach areas, small towns or rural areas, due to weaker logistics connectivity that is beyond our control. We shall appreciate your kind patience under such circumstances and in the mean time we shall stay connected with you for all information regarding your order.
These delivery times are approximated, and delays can occur due to problems with the parcel company.
During any special promotions or Sale period, the delivery could suffer delays up to 10 working days.
Payments
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We accept the following methods of payment: Credit card, Prepaid card, Mada , STC Pay, Tabby and Apple Pay.
Payment by credit card and prepaid card
We accept the following credit cards: Visa, Mastercard, Mada and STC Pay.
Payment with Tabby
We've partnered with tabby to bring you a more rewarding way to shop. tabby lets you split your purchases into 4 interest-free payments with no fees.
by Apple Pay
Using an Apple Pay-enabled device, and if you have a credit or debit card that supports this payment system, you can quickly complete your purchase in one click. The Apple Pay payment option is available by browsing with the Safari browser from Apple devices.
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To protect your purchases using a credit card, you will always be asked to enter your CVV code.
Purchases at www.liujo.sa are subject to pre-authorization checks in order to protect our customer.
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The purchase of products on the website is reserved for natural persons. Remember to insert your name and surname as the individual who placed the order.
Refunds and Returns
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How do I make a return?
liujo.sa allows a 1 Business day Refund policy for items on original condition (unworn, undamaged and unused, with all tags attached and the original packaging, branded boxes and dust bags, if placed inside a protective outer box for shipping), credit cards will be refund on their account, COD will be transferred to Your bank account, 50 SR will be deducted for return shipment charges, any returns that do not meet our policy will not be accepted.
Items sold during seasonal offers or on discount can be exchanged or returned within 1 day of purchase. Jewelry, swimwear, scarves – cannot be exchanged or returned.
You can contact customer support care at customercare@liujo.sa and request a return. We will arrange for the merchandise to be collected from the delivery address through courier, and returned to us. We shall process the return subject to receipt of the merchandise at our location in unused condition in its original packaging along with original tags and invoice, failing which return / refund may not be possible.
Can I return my items to a Liujo shop?
Yes you can always return to Liujo shop at free of cost.
Can I exchange my items?
Exchange can only be made within 5 days from the date of delivery.
Exchange is only eligible for the same purchased value or higher.
Item should be in a good condition and not used along with the original tag.
It should also be in the same brand box you received. As soon as you create a size change request, subject to availability, we would reserve the item you want for yourself.Size change is subject to 50 SR plus shipping charges. If the price of the item you're exchanging has gone up, don't worry, you won't have to pay extra to receive it.
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can monitor the progress of your return by reaching out to our customer care email customercare@liujo.sa
Size Guide
FAQ
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How can I get a confirmation of my order?
After you have completed the order, you will receive a confirmation email containing your identification number. In case this does not go through, you will receive a second email where we will inform you that the order has not been confirmed and will not be shipped.
Do I have to create an account to place an order?No, you don't need to have a Liujo account for any purchase. However, having an account will serve you the following benefits:
- Track all your orders/payments details easily through your account.
- Review your purchase history, payments, wishlist, and in-cart items.
- Receive emails about the latest collections, new items, promotions, and discounts.
- Save shipping address and payment details for a faster checkout next time.
You can search for products from the main menu by clicking on the relevant category. You can activate various filters for a more refined selection or use the search box in the top left corner and enter keywords like article code, color, type of product, and more. Go to the top right of the screen and find the magnifying glass icon that says "What are you looking for?" Enter the keywords for the item you want to find.
Where can I find product information?To access detailed product information, simply click on the product image. This will open a dedicated screen displaying information like product line, season, name, price, description, composition, measurements, available colors, washing instructions, and sizes.
How can I change my contact details?You can change your contact details by accessing the "account" section.
Are you able to tell me if a garment will become available again in stock?Yes, just enter your email address in the form at the bottom of the page and you will receive information about the latest news and promotions.
I have forgotten my password. What can I do?Go to the person icon at the top right of the screen. Click on the question "Forgot your password?"
Can I buy a gift?To make a gift, once you have chosen the items, you can select the gift box during the checkout process.
Do you have a size guide?Of course. You can find all the information you need by clicking "Size Chart."
I did not receive notifications related to my order, how come?You may have mistyped the email address during checkout. To receive notifications in this case, you must contact Customer Service who will provide you with all the information you need.
What can I do through my account?By creating an account, you will be able to see a summary of your orders and returns, modify your personal information, and manage your addresses and wishlist.
Can I modify my order?All orders are processed automatically, and therefore modification of the purchased items is not possible. You can ask to cancel your order if it has not already been shipped by contacting Customer Services.
I received a promo code, how can I use it?Apply the promo code to your shopping cart before finalizing your order as a guest or registered user.
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Which conditions do I have to meet in order to return the products?
Luijo.sa allows a 1 Business Day Refund policy for items on original condition (unworn, undamaged and unused, with all tags attached and the original packaging, branded boxes and dust bags, if placed inside a protective outer box for shipping), credit cards will be refund on their account, COD will be transferred to Your bank account, 50 SR will be deducted for return shipment charges, any returns that do not meet our policy will not be accepted.
Items sold during seasonal offers or on discount can be exchanged or returned within 1 day of purchase. Jewelry, swimwear, scarves – cannot be exchanged or returned.
You can contact customer support care at customercare@luijo.sa and request a return. We will arrange for the merchandise to be collected from the delivery address through courier, and returned to us. We shall process the return subject to receipt of the merchandise at our location in unused condition in its original packaging along with original tags and invoice, failing which return / refund may not be possible.
How long will it take for me to receive my change of size?Ten days at the most from the time our warehouse receives your return are necessary for you to receive your change of size.
Can I return a change of size?Of course. You have to contact the forwarding agent to pick up the return and then inform the Customer Service.
Can I exchange the product?Exchange can only be made within 5 days from the date of delivery.
Item should be in a good condition and not used along with the original tag.
It should also be in the same brand box you received. As soon as you create a size change request, subject to availability, we would reserve the item you want for yourself.
Size change is subject to 50 SR plus shipping charges. If the price of the item you're exchanging has gone up, don't worry, you won't have to pay extra to receive it.
I have received the wrong garment in my order. What can I do?Prepare a small product description and attach 3-4 photos showing the entire article and a detailed view of the defect, then immediately contact our Customer Service. please contact us using our Customer Service email address: customercare@luijo.sa
I have received a faulty product. What can I do?Prepare a small product description and attach 3-4 photos showing the entire article and a detailed view of the defect, then immediately contact our Customer Service.
How can I request a change of size?You will in any case have to make a return request. After the warehouse has received and checked the return (up to 5 business days are necessary), we will ship it to the address indicated for the first order and will notify you with a confirmation e-mail.
I want to return a gift. Who will be refunded?We will reimburse the person who made the order. For security reasons we are not authorised to credit refunds to a different account.
Where will I receive my refund?The refund will be made on the bank or postal current account. We recommend that you check the transactions of your card, and not the credit card statement.
The amount refunded is wrong. What should I do?If the amount refunded is incorrect, immediately contact our Customer Service at customercare@luijo.sa
If the card with which I made the payment has expired where I get a refund?The refund will be made on the card you used for payment, will your bank to reverse the amount of the correct one. You should contact your bank to retrieve the necessary information.
Can I return a size exchange?You should book collection of the return with the courier or take the packet to your closest UPS Point.
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What is the standard package like?
The standard parcel consists of a cardboard box on the outside with security seals, which will contain the purchased goods, wrapped in a personalized LiuJo tissue. The package will also contain instructions for returning goods and an order summary. If your package has been tampered with, you are entitled to not collect it.
Can I enter a billing address different from the shipping address?You can enter a billing address different from the shipping address only if the destination country remains the same. Liujo does not issue invoices for trading, business or professional activities.
I lost the tracking of my order. What do I do?You can recover the tracking information from the shipment confirmation e-mail you were sent, or by going to the orders section of your account. If you encounter problems, contact Customer Services immediately.
What is the gift package like?The package comprises a cardboard box containing a pearl white box personalized with the Liu Jo logo and decorated with an organza ribbon that the recipient can use for putting purchases away. The garments inside will be wrapped in personalized Liu Jo tissue paper. A personalized gift card can still be added.
Where do you ship from?Our warehouse is located in Riyadh
Which countries do you ship to?We are currently shipping to all cities of Saudi Arabia with 3-4 working days.
Can I collect my order in-store?Yes, you can order through website www. luijo.sa and select Pick from your nearest store location.
Will I receive my order in time for Christmas?Choose your latest gifts and place your order by 17/12: delivery is guaranteed and you can receive your parcels in time for Christmas.
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Is the transaction secure?
We do not collect or receive your credit card information, and your money is collected directly on the Bank payment gateway. If you think that your credit card has been compromised, then immediately report the same to your card issuing bank.
When will the amount be charged to my card?If the card is authorized, payment will be debited immediately.
the card is not authorized, we will inform you via e-mail that payment was not successfully completed. In this case, no amount will be charged.
Why has my payment not been accepted?After receiving the order we perform a standard pre-authorisation check. Payment may not be accepted for a number of reasons, such as insufficient funds on your card or due to entering incorrect data. If the problem persists, we recommend that you contact your bank and/or our Customer Service, providing as much information as possible (including any error messages) so you can be helped.
Do the prices of the articles shown include VAT?Yes. All of our articles are inclusive of VAT.
Can I use cash on delivery or pay with PayPal for the IN-STORE COLLECTION service?No, the only method of payment accepted is credit card.
Cookies Policy
Terms Of Sale
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Al Moallim United CJSC, KSA ( hereinafter called "Liujo Saudi Arabia") under the Commercial Register number No 4030031627, VAT# 301329371900003 is an independent distributor of LiuJo in the Kingdom of Saudi Arabia and the sole proprietor of this Website.
1. ORDERS AND ACCEPTANCEWhen an order is placed, the Customer will receive confirmation by e-mail. This e-mail is merely a confirmation that the order has been received and does not constitute its automatic acceptance. The agreement will not be completed until the Company sends confirmation by e-mail that the products ordered by the Customer are available and have been shipped. The final agreement will include only the number of those goods specified in the confirmation e-mail sent at the time of shipment.
2. WARRANTIES AND SPECIFICATION OF PRODUCT PRICESOnly products bearing the registered Liujo trademark are offered for sale on www.liujo.sa The Company does not sell second-hand products, flawed products or products of lower quality than the corresponding market standards. Liu Jo brand products purchased on www.liujo.sa are sold directly by the Company.
The essential features of the products are shown on www.liujo.sa on each product information sheet. The images and colours of the products offered for sale on www.liujo.sa may however not correspond to the actual ones owing to the Customer’s Internet browser and monitor used. All products are fitted with an ID tag attached using a disposable seal.
The Customer may not remove the tag and seal from purchased products since they form an integral part of the product. If the Customer exercises the right to withdraw, the Company has the right not to accept returned products which have missing ID tags, whose essential and quality characteristics have been altered or tampered with, or which are damaged.
3. PRICE AND AVAILABILITYThe prices of products may be subject to change. The Customer must check the final sales price before submitting the relevant order form. Whenever applicable, prices include VAT. Where applicable, delivery costs will be added separately. These additional costs shall be clearly indicated when they apply and shall be included in the “total cost”.
The Company reserves the right to activate a specific section of the Website in order to sell products belonging to commercial seasons prior to the current one, by applying – if necessary – a special discount. Without prejudice to what is stated above, the evident error in the price on the category pages and/or on the product profiles as compared to the commonly known price of the selected product gives the Company the right to not confirm shipment and to immediately reimburse the purchase value the Customer has paid without the customer being entitled to make any objections to it.
The Customer will however be promptly notified by the Company’s Customer Services department.
4. PAYMENTThe Customer will be able to make payment by Credit card, Debit card, Tabby & Apple pay.
To pay by debit/credit card, the customer must provide correct card number, expiration date and CVV code. This personal information will be handled directly by your bank, which is responsible for safely carrying out your purchase procedure. We accept all kind of debit/credit cards.
5. DELIVERYShipping and handling charges will depend on the shipping city within the Kingdom to which goods are to be sent and the delivery times that the Customer requests. Please go to the Orders and Shipments section to see a list of shipping and handling rates and terms of delivery. Ownership of the goods will pass to the Customer upon receipt.
As soon as the Company has delivered the goods to the address supplied by the Customer, via a special express courier service, the latter will become liable for them, even in the event of any loss or damage they may occur from the time of shipping onwards. Customers are asked to refuse the package if it has been tampered with or in poor condition when delivered, and to promptly notify our Customer Service department.
We will check immediately and issue a swift reply. The Customer is given the opportunity to choose between various delivery options, the so-called “Click and Collect” method, consisting of the delivery of products to one of the participating “Liu Jo” stores, a list of which is available in the FAQ section.
6.RIGHT OF WITHDRAWAL AND RETURNLiujo.sa allows a 1 Business day Refund policy for items on original condition (unworn, undamaged and unused, with all tags attached and the original packaging, branded boxes and dust bags, if placed inside a protective outer box for shipping), credit cards will be refund on their account, COD will be transferred to Your bank account, 50 SR will be deducted for return shipment charges, any returns that do not meet our policy will not be accepted.
Items sold during seasonal offers or on discount can be exchanged or returned within 1 day of purchase. Jewelry, swimwear, scarves – cannot be exchanged or returned. You can contact customer support care at customercare@liujo.sa and request a return. We will arrange for the merchandise to be collected from the delivery address through courier, and returned to us. We shall process the return subject to receipt of the merchandise at our location in unused condition in its original packaging along with original tags and invoice, failing which return / refund may not be possible.
Exchange can only be made within 5 days from the date of delivery. Exchange is only eligible for the same purchased value or higher. Item should be in a good condition and not used along with the original tag. It should also be in the same brand box you received. As soon as you create a size change request, subject to availability, we would reserve the item you want for yourself.
Size change is subject to 50 SR plus shipping charges. If the price of the item you're exchanging has gone up, don't worry, you won't have to pay extra to receive it.
If the Customer’s return does not meet the terms and conditions listed above, it will be rejected and will not be refunded. For more information, please see the FAQ section.
Your right of withdrawal may not apply to products that are sold sealed, which cannot be returned for hygienic or health protection-related reasons and have been opened after delivery. For more information, please refer to the “RETURNS AND REFUNDS” section.
7. REFUNDSUpon receiving acceptance/rejection of customer's return request our customer care will get in touch with customer and will inform to the customer regarding the status of refund. If approved, the customer will be automatically refunded the full face value of undamaged returned items less any delivery charges and cash handling fees where applicable on the original payment method used for any purchases. Please remember it can take some time for customer's bank or credit card company to process and post the refund too.
Please note this policy is applicable on the purchases done at Liujo.sa only. Any claims, changes or refunds related to the products purchased in Liujo's chain stores or from distributors of Liujo brand, will not be the responsibility of the online store. Therefore, the customer must address to Brick and Mortar stores or agents in order to deal with the claims or questions related to them.
For further questions, please send an email to: customercare@Liujo.sa
8. PRODUCT ID TAGAll products sold by the Company include an identification tag attached with a disposable seal, which forms an integral part of the product. The Company invites the Customer to try on the product without removing the ID tag or its seal, since any products returned without these will not be accepted.
9. DISCOUNT CODESDiscount codes for individual account holders or general promotional discount codes may periodically be offered at the Company’s discretion. The account discount codes may be applied only after purchases are made using the account for which a discount code has been offered and registered and for the time period for which they are granted, and only once the transaction has been completed.
Promotional discount codes may be applied to all purchases or specific purchases made through the website. Methods and any restrictions on use of a discount code will be communicated by the Company in the same message notifying the existence of said discount code.
10. THE COMPANY’S RESPONSIBILITY TO THE CUSTOMERWhen making an order through our site, the Customer provides us with their personal information. The Company will use this personal information to process the order, deliver the goods and supply the related services. The customer’s personal information will be collected and used in compliance with the terms of the Company’s privacy policy which may be consulted separately.
Terms And Conditions
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1. GENERAL TERMS AND CONDITIONS
Al Moallim United CJSC, KSA ( hereinafter called "Liujo Saudi Arabia") under the Commercial Register number No 4030031627, VAT# 301329371900003 is an independent distributor of Liujo in the Kingdom of Saudi Arabia and the sole proprietor of this Website. . Access to and use of this site and the products and services available on it are subject to the following terms, conditions and communications. By using the services, you agree to all terms of service, which may be updated by us from time to time. We ask you to check this page on a regular basis in order to view any amendments made to the Terms and Conditions. In the event of a change to the online conditions, the conditions published in the following section at the time of order will apply to the purchase made.
2. INTELLECTUAL PROPERTY, SOFTWARE AND CONTENTS
The contents of www.liujo.sa, such as, by way of example, the works, images, photographs, dialogues, music, sounds and videos, documents, drawings, figures, logos and any other material, in any format, published on www.liujo.sa, including the menus, web pages, graphics, colours, patterns, tools, characters and design of the website, the diagrams, layouts, methods, processes, functions and software that are part of www.liujo.sa, are protected by copyright and all other intellectual property rights. The total or partial reproduction, in any form, of www.liujo.sa and of its contents is strictly forbidden without the express consent in writing of Liu Jo. Use of www.liujo.sa is restricted to viewing the website and its contents. You are, moreover, authorised to make any temporary reproductions, without economic significance per se, which are considered transitory or secondary, and an integral and essential part of the actual viewing of www.liujo.sa and its contents, and any other browsing operations that are performed solely for the purpose of legitimately using www.liujo.sa and its contents. You are not, however, authorised to reproduce all or part of www.liujo.sa and its contents on any medium. Any reproduction must each time be authorised by Liu Jo or, when required, by the authors of the individual works contained on the website. These reproductions shall in any case be made for legal purposes and in observance of copyright and other intellectual property rights of the operator and of the authors of the individual works contained on the website. The authors of the individual works published on www.liujo.sa have, at any time, the right to claim the authorship of their works and to oppose any distortion, mutilation or other modification of the works themselves, including any damage to the works, that compromises their honour or reputation. You undertake to comply with the copyright of the artists who have decided to publish their works on www.liujo.sa or who have collaborated with www.liujo.sa in the creation of new expressive and artistic forms for publication, albeit not exclusively on the website, or which form an integral part of the website. Moreover, you are not, in any case, authorised to use the contents of the website and any individual work protected by copyright and by any other intellectual property rights in any way or form. By way of example, you may not alter, or in any other way change, the contents and protected works without the consent of Liu Jo and, where necessary, of the individual authors of the works published on www.liujo.sa.
3. TRADEMARKS AND DOMAIN
All the distinguishing marks of the products sold on www.liujo.sa and present on the website are registered trademarks of their respective owners and are used on www.liujo.sa solely for the purpose of distinguishing, describing and advertising the products on sale on www.liujo.sa. Any use of said trademarks in violation of the law, insofar as it is unauthorised, is prohibited and is civilly and criminally punishable. You may not in any way use said trademarks or any other distinguishing marks present on www.liujo.sa to gain undue advantage from the distinctive character or repute of these trademarks or in such a way as to damage them or their owners.
4. PRIVACY POLICY
Any personal information that the user provides to Liu Jo through this website will be subject to our Privacy Policy.
5. PERSONAL ACCOUNT
Users can decide to create an account (“Account”) on our website. Without an account, the user may be unable to access or use some functions or services offered on this website. If you wish to create an Account, you need to enter an e-mail address and a password, in addition to your name and surname, for access to your personal Account. Other optional information that users supply of their own accord after giving the relevant permission Liu Jo describes in the notice on the subject will be processed according to the Privacy Policy above. Users are liable for protecting the confidentiality of their access information and for controlling access to their account and computer. Users are liable for all activities which take place using their Account (including, by way of example but not limited to, any purchase of goods made through their personal Account), except when they inform us that the Account has been used by third parties without their consent. The user’s Account may be closed at any time and without notice if: (a) we reasonably consider that the user is using the Account in violation of these Terms of Use, (b) we reasonably consider that a third party is using the Account without the user’s consent, (c) we are forced to cancel or suspend the Account for reasons of security or maintenance.
6. SAFE PURCHASES
Every purchase on www.liujo.sa is extremely secure because advanced technological and encoding systems (SSL) are used. To protect your credit card and debit card purchases, you will always be asked to enter your CVV code.
7. PROHIBITED USE
Improper use of this site is forbidden. It is prohibited to: commit or aid and abet a crime; transmit or spread viruses, trojan horses, worms, logic bombs, or publish any other material that is damaging or harmful from a technological point of view, that violates confidentiality or is in any way offensive or obscene; violate any aspect of the Services; alter data; cause disturbance to other users; violate the property rights of any party; send advertising material or other unsolicited material, commonly known as “spam”; try to influence the performance or functionality of the IT structures of this website or other sites possible to access through this website. Violation of this provision may constitute a crime pursuant to the Italian Penal Code. Liu Jo will report any such violations to the competent authorities and, if requested, will inform them of your identity according to the information in its possession.
8. EXCLUSION OF LIABILITY
Liu Jo adopts all reasonable measures necessary to ensure that this website and its Contents are free from viruses and defects, but cannot ensure that the user’s computer, hardware and software components or any data stored in or created by the computer, hardware or software component (jointly, “Equipment”) will not be damaged, corrupted, lost or sustain any other consequences following access to or use of this website and any of its Contents. Liu Jo recommends users to take all necessary precautions to protect their equipment when using the website or its Contents, for example by installing reliable antivirus software.
9. OUR LIABILITY
We are not liable to the user for (a) any data loss or corruption, (b) loss or damage of computer equipment, (c) any loss or damage which could not be foreseen by both parties, both the user and us, or whose occurrence was not ascertained in the event of our infringement of these Terms of Use or of our legal obligation to provide assistance to you, or (d) any loss or damage suffered by the user following their failure to adopt reasonable precautions against such loss or damage, such as for example the installation of reliable antivirus software. Nothing in these Terms of Use excludes or limits our liability to the user in the event of fraud, death or harm to a natural person caused by our negligence, or any other liability which may not be excluded or limited pursuant to current law.
10. INVALIDITY
If any part of the Terms and Conditions should be invalid (including any measure in which we exclude our liability to you), this will not affect the effectiveness of any other part of the Terms and Conditions, and all the other clauses will remain in force for all practical purposes. As far as possible, if any clause or part thereof may be deleted to make the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you accept that the clause is rectified and interpreted in such a way as to reproduce its original meaning as far as possible, to the extent permitted under law.
11. WAIVER
Even if we do not take any action in the event of a violation of these Terms and Conditions, we will still be entitled to enforce our rights and seek remedies in the event of any other violation of these Terms and Conditions.
12. APPLICABLE LAW AND PLACE OF JURISDICTION
All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services, in accordance with and subject to, prevailing law of Kingdom of Saudi Arabia
Privacy Policy
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Al Moallim United CJSC, KSA ( hereinafter called "Liujo Saudi Arabia") under the Commercial Register number No 4030031627, VAT# 301329371900003 is an independent distributor of Liujo in the Kingdom of Saudi Arabia and the sole proprietor of this Website.
The present Privacy Policy informs how Liujo.sa (hereinafter, Liujo, 'we' or'us') manages the personal data you give or will give us during the navigation in our site, and the privacy policy that will apply over them, so that the users determine freely and voluntarily if they wish to provide them, continuing browsing the Site. Please keep in mind that the privacy policy is applicable to all Liujo.sa customer facing platforms.
DATA TREATMENT AUTHORIZATION
Liujo informs that the provided data and its treatment is documented in the company's Activity Records.
We have adopted all the Technic and organization measures to guarantee the safety and integrity of the personal data we manage, as well as to avoid the data loss, alteration and/or access of unauthorized third parts. However, the user must be aware that the internet security measures are not impregnable.
All the information requested through the Site marked as required (*) are necessary for providing an optimum service. In case you don't provide this data, we can't guarantee that the information and services requested will be completely adjusted to your needs.
When the user accepts the present Privacy Policy, he does it in a freely, informed and unmistakable way, in order to allow Liujo to manage them for the following purposes:
Referral of commercial communications by email, SMS or any other electronic or physical means, present or future, that allows commercial communications. These communications will be related to products or services we offer, now or in the future, as well as from our partners. In this case, third parts will never have access to the personal data.
Processing orders, demands, or whichever kind of request you place through any of the contact forms available in our Site.Referral of commercial communications by email, SMS or any other electronic or physical means, present or future, that allows commercial communications. These communications will be related to products or services we offer, now or in the future, as well as from our partners. In this case, third parts will never have access to the personal data.
DATA CONSERVATION
Your personal information will be blocked out when it's no longer necessary for the means they were collected to. This data will be exclusively available for Judges and Tribunals, Fiscal Ministry and the convenient administrations, particularly the data protection bureaus, and for the attention of potential liabilities arising from treatment, during the limitation period. Once the aforementioned deadline has passed, this information will be destroyed.
NO DATA TRANSFER
Liujo informs and expressly guarantees users that their personal data will not be transferred in any case to third parties. Any exception to this rule will require your express, informed and unambiguous consent.
SOCIAL MEDIA
Liujo.sa has profiles in these social media platforms: Facebook, You-tube, Pinterest, Twitter, Snapchat and Instagram. We will process our follower's data consequently with the social network allowance for corporate profiles. Thus, Liujo may inform its followers, by any means allowed by the social network, about its activities and offers. In no case we will extract data from social networks, if it has not previously been authorized by the USER.
TRAFFIC DATA INFORMATION. IP ADDRESSES.
Traffic data such as access provider name, IP address, access date and time, links used for access and any other likely information that you may provide in your browser by the Site, will be treated anonymously and with visit statistics purposes only. A way to obtain additional information of your visits in our Site is registering IP address or protocol of your computer. This IP protocol is automatically assigned to your system every time you browse the internet. Any web site you access, detects immediately your terminal presence by the IP address. When you access our Site, your IP address is automatically stored. The only purpose of this storage is the elaboration of a visit statistics for our Site that allows us to comprehend and upgrade our service.
SECURITY
We use a variety of security measures, including sophisticated encryption and authentication tools to maintain the safety of your personal information. Your personal information is contained behind secure networks and is only accessible to a limited number of officials who have special access rights to such systems and are required to keep the information confidential. When you place orders or access your personal information, it is possible that third parties could see your information. Liujo is committed to respecting the privacy and security of your personal information but we have no control over these linked websites where you access at your own risk.
DURATION AND MODIFICATION
Liujo reserves the right to modify, totally or partially, the present Privacy Policy, publishing the changes on the Site. It may also make without notice the changes it deems appropriate on the website, may change, delete or add both the content and services provided, and the way in which they are presented or located. As a result, we will understand as valid the general terms and conditions published at the time you enter the Site, so you should read them periodically.
Regardless of the information provided, Liujo may terminate, suspend or interrupt, at any time without prior notice, access to the contents of the page, without the User's ability to demand compensation of any kind.
AGREEMENT
all the users that have access to the website are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this website.
Terms and Conditions
Welcome to Liujo.sa!
These terms and conditions outline the rules and regulations for the use of Liujo.sa Website.
By accessing this website we assume you accept these terms and conditions. Do not continue to use Liujo.sa if you do not agree to take all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company's terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services, in accordance with and subject to, prevailing law of Kingdom of Saudi Arabia. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
COOKIES
A cookie is a small removable data file that is stored by your web browser on your computer. Cookies allow you to place an order on our website and allow us to enhance and personalize your online browsing and shopping experience. For example, we use cookies to recognize you when you return to our website, to allow us to know your preferences, etc. Cookies also allow us to know the bought products. Most interactive websites use cookies to let us retrieve the user's details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.
You can choose to turn off all cookies and to have your computer warn you each time a cookie is being sent. You do this through your browser settings and you could have to modify it. Nevertheless, note that if you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly.
We employ the use of cookies. By accessing Liujo.sa, you agreed to use cookies in agreement with the Liujo.sa's Privacy Policy.
IFRAMES
Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.
CONTENT LIABILITIES
We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libellous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
OUR PRIVACY
Please read Privacy Policy
RESERVATION OF RIGHTS
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it's linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
REMOVAL OF LINK FROM OUR WEBSITE
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment at customercare@liujo.sa . We will consider your request to remove such links but we are not obligated to or to respond to you directly. However, our website may contain misprint.
DISCLAIMER
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
- limit or exclude our or your liability for death or personal injury;
- limit or exclude our or your liability for fraud or fraudulent misrepresentation;
- limit any of our or your liabilities in any way that is not permitted under applicable law; or
- Exclude any of our or your liabilities that may not be excluded under applicable law..
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
