In-Store Returns

Currently, in-store returns are not available. Once stores reopen, returns can be made in any Liujo shop without cost.

Online Returns

A 2-day Return & Refund policy applies for items in original condition. A 50 SR fee applies for return shipment charges. Non-compliant returns will be rejected.

Seasonal and Discounted Items

These items are eligible for return or exchange within 1 day of purchase.

Non-Returnable Items

Jewelry, swimwear, and scarves are not eligible for return or exchange.

How to Return

Contact customer support at customercare@liujo.sa to request a return. We will arrange collection from the delivery address.